Managing Complexity in the Public Services (by Philip Haynes)

Author(s): Philip Haynes

Publisher: Routledge
Publish date: 2015-04-17
ISBN-10: 0415739268
ISBN-13: 9780415739269
Language: English
The application of complexity theory to management and the social
sciences has been a key development in theory and practice over
the last decade. This approach questions the possibility of
finding universal methods of practice, and proposes a pragmatic
and humanistic management style that evolves out of a reflective
method. The focus is on practitioners observing patterns of
similarity and being adaptable in decision-making.
Bringing complexity theory into management reveals the importance
of organizational culture and effective communication because
people, their values and their objectives are at the heart of
this… more…

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