Tag Archives: Daniel G. Bachrach)

The Handbook of Behavioral Operations Management: Social and Psychological Dynamics in Production and Service Settings (by Elliot Bendoly, Wout van Wezel, Daniel G. Bachrach)


Author(s): Elliot Bendoly, Wout van Wezel, Daniel G. Bachrach

Publisher: Oxford University Press
Publish date: 2015-06-01
ISBN-10: 0199357218
ISBN-13: 9780199357215
Language: English
Description: The Handbook of Behavioral Operations provides
easy-to-access insights into why associated behavioral phenomena
exist in specific production and service settings, illustrated
through ready-to-play games and activities that allow instructors
to demonstrate the phenomena in class settings along with
applicable prescriptions for practice. By design the text serves a
dual role as a desk/training reference to those practitioners
already in the field and presents a comprehensive framework for
viewing behavioral operations from a systems perspective. As an
interdisciplinary book relating the dynamics of human behavior to
operations management, this… more…

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