Exploring Services Science: 4th International Conference, IESS 2013, Porto, Portugal, February 7-8, 2013, Proceedings (Lecture Notes in Business Information Processing) (by Mehdi Snene, João Falcão e Cunha, Henriqueta Sampaio da Nóvoa)


Author(s): Mehdi Snene, João Falcão e Cunha, Henriqueta Sampaio da Nóvoa

Publisher: Springer
Publish date: 2013-01-08
ISBN-10: 3642363555
ISBN-13: 9783642363559
Language: English
Description:
Service science constitutes an interdisciplinary approach to
systematic innovation in service systems, integrating managerial,
social, legal, and engineering aspects to address the theoretical
and practical challenges of the services industry and its
economy.

This book contains the refereed proceedings of the 4th
International Conference on Exploring Services Science (IESS),
held in Porto, Portugal, in February 2013. This year, the
conference theme was Enhancing Service System Fundamentals and
Experiences, chosen to address the current need to explore
enhanced methods, approaches, and techniques for a more
sustainable and… more…

Read Source: Exploring Services Science: 4th International Conference, IESS 2013, Porto, Portugal, February 7-8, 2013, Proceedings (Lecture Notes in Business Information Processing) (by Mehdi Snene, João Falcão e Cunha, Henriqueta Sampaio da Nóvoa)»

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